Lumioh
Pipeline velocity 2.1xApproval cycle -40%Tool spend -30%

Customer Stories

How teams consolidated CRM, contracts, marketing, and tasks—and sped up with governed AI.

Services SMB consolidates tools

Tool spend -30%

Professional services • 35-person team

Problem

Fragmented CRM, contracts, and marketing across 4 tools; poor visibility.

Solution

Moved CRM + contracts + marketing into Lumioh; set up AI content + approvals.

Results

Tool spend -30%Approval cycle -40%Campaign build time -35%
COO, Services firm

We finally have CRM, contracts, and campaigns in one place—with audit trails.

What they used

CRM (CustomerFX)Contract ManagerMarketing StudioAutomations

Contract Manager, Marketing Studio currently in beta/coming soon.

RevOps boosts velocity

Pipeline velocity 2.1x

SaaS • 50-person GTM

Problem

Low pipeline hygiene and slow renewals; reps context-switching constantly.

Solution

AI playbooks for outreach/renewals, synced contracts, automated tasks per stage.

Results

Pipeline velocity 2.1xRenewal prep time -45%App toggles down 50%
Head of RevOps, SaaS

AI playbooks and synced contracts took half the friction out of renewals.

What they used

CRM (CustomerFX)Contract ManagerTask ManagerVault

CRM/Contract Manager in beta; Task Manager and Vault are live.

Ops speeds approvals

Approval cycle -40%

E-commerce • 20-person ops

Problem

Manual approvals on contracts and tasks; no audit trail; missed SLAs.

Solution

Approvals with audit logs; AI-assisted contract prep; tasks auto-created.

Results

Approval cycle -40%SLA adherence +22%Single audit trail
Ops Lead, E-commerce

We gained speed and auditability—approvals are now predictable.

What they used

Contract ManagerTask ManagerWorkspace ConsoleVault

Contract Manager in beta; Task Manager/Console/Vault are live.

Trust & governance

RBAC, encryption, audit logs, and incident response. AI actions are role-aware with approvals and budget controls. We do not train foundation models on customer data.

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